Support
Contact
and support.
Quick answers and how to reach us.
Write to us
Email: PENDING: support email
Response time: PENDING: response time commitment
How do I cancel or change an appointment?
In My appointments, open the appointment and choose Cancel or Reschedule.
Why don't I see any times?
The business has no free times for that service and day. Try another day or join the waitlist to be notified if a time opens.
I don't get notifications
Check Profile → Notifications and that Hourvelle has notification permission in your phone settings.
I forgot my password
On Sign in tap Forgot your password? and follow the link we email you.
I want to list my business
Create a business account, complete your profile, services and hours, and publish it.
Report a security issue
Write to PENDING: support email with the subject "Security".