Legal
Account and data deletion
How to delete your Hourvelle account and what is erased.
Preliminary document pending legal review. Items marked PENDING will be completed before launch.
From the app
- Open Profile → Delete account.
- Type DELETE to confirm.
- Your account is deleted immediately and you are signed out.
What is deleted
- Your profile, email, name, phone and profile photo.
- Your appointments, reviews, favorites, waitlists, reports you sent and notifications.
- If you have a business: the business, its photos, services, hours, team and appointment history.
Before deleting a business
If your business has upcoming confirmed appointments, cancel them first from the agenda so your clients are notified.
Without access to the app
Write to PENDING: support email from your account email asking for deletion. PENDING: response time for deletion requests
Backups
PENDING: time until deleted data leaves backups
Before you go
You can download a copy of your data in Profile → Privacy & data.